Quality Assurance & Lab Testing

March 13 - Coronavirus Update - Phyto is OPEN

To our valued Phyto customers,

For as long as we’ve been in business, your safety and that of our employees has been our number one priority - it’s the reason we’ve invested so much time and money into becoming compliant with Good Manufacturing Practices. We want to update you, in light of the coronavirus outbreak, about the quality assurance policies we always implement to ensure the health and safety of our consumers. We are certain that our standard operating procedures are more than effective in keeping our products pure and customers safe. But given current circumstances we are transitioning to even more rigorous procedures such as: increased frequency of sanitation and deep cleaning processes, limiting outside access to our warehouse, and offering additional COVID-PTO for our wonderful team so they don’t feel pressure to come to work sick. Phyto is up and running, and we appreciate your support. Stay well! Wash your hands!

AKA GMP Qualified Kratom Vendor

Phytoextractum is proud to an American Kratom Association Good Manufacturing Practices Qualified Kratom Vendor. This accreditation demonstrates our commitment to compliance, cGMP (current Good Manufacturing Practices), and our customers. Here are a just a few of the recent improvements we’ve implemented:

• Environmental controls to test for pathogens in the facility
• Revamped sanitation controls policies and procedures
• More rigorous screening process for suppliers and products
• Milling and blending process to allow for more accurate testing
• More comprehensive testing protocols
• The use of two or more labs in testing our product

We have always employed extremely stringent receiving, testing, and quarantine procedures to ensure the safety and purity of our products. Within the last few months, we've enhanced these processes so we can be sure that we identify any potential contamination or adulteration. We’ve moved our testing to new labs (with a secondary lab acting as a failsafe), and we’re sharing our educational resources with suppliers as well as other vendors. Our company is taking all measures necessary not only to guarantee the safety of our customers, but also to protect our industry as a whole.  

Phytoextractum only offers Kratom Tea products that are tested for identification, heavy metals content ([AOAC 2013.06] Arsenic, Cadmium, Lead, Mercury) and for microbial safety (Aerobic Plate Count [AOAC 990.12], Yeast and Mold [AOAC 997.02], Coliforms and E Coli [AOAC 991.4], and Salmonella [AOAC-RI 050701]), and only products which pass these tests will be available to order.

We hope all kratom companies will take seriously their responsibility to prevent unsafe products from entering the market, and we urge consumers to conduct due diligence when choosing a kratom vendor. Don’t be afraid to ask important questions about their manufacturing practices and testing, or to request Certificates of Analysis from accredited laboratories. Reputable vendors will have no problem answering these queries and should be able to provide you with information about their products and processes.

The health and safety of kratom consumers is important to us. It’s why we aim to be compliant with Good Manufacturing Practices and why we’ve recently audited our facility and supply chain. The Phytoextractum team is steadfast in our commitment to providing safe and effective products for our customers and we appreciate the opportunity to serve you!

To request a Certificate of Authenticity click here.