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COVID-19 & Phytoextractum

COVID-19 & Phytoextractum

Coronavirus Update - Phyto is OPEN

To our valued Phyto customers,

For as long as we’ve been in business, your safety and that of our employees has been our number one priority - it’s the reason we’ve invested so much time and money into becoming compliant with Good Manufacturing Practices. We want to update you, in light of the coronavirus outbreak, about the quality assurance policies we always implement to ensure the health and safety of our consumers. We are certain that our standard operating procedures are more than effective in keeping our products pure and customers safe. But given current circumstances we are transitioning to even more rigorous procedures such as: increased frequency of sanitation and deep cleaning processes, limiting outside access to our warehouse, and offering additional COVID-PTO for our wonderful team so they don’t feel pressure to come to work sick. Phyto is up and running, and we appreciate your support. Stay well! Wash your hands!

In addition to the efforts we’ve undertaken to continue to provide our customers with essential goods, we’ve also stepped up our outreach during this challenging time. We’re increasing our regular donations to organizations that support vulnerable communities - Outside In, The Pixie Project, KIVA, and Dads4Life - and maintaining our support for advocacy groups like AKA and AHPA. We’re also offering our customers free hand sanitizer with applicable orders. We know we’re all in this together, and we’re proud to go above and beyond for our team, our customers, and our community.

CUSTOMER SERVICE UPDATE: Yes, we are shipping orders!  However, to keep our employees safe, we are limiting our hours of phone support and will be directing additional resources to live chat and email.  Please use the LiveChat form found here or the contact form on this page and we'll get back to you ASAP!

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